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The Transfer or delete tab in Settings has two jobs. Transfer ownership hands your airline to someone on your staff. Delete schedules the airline to be deleted, with time to change your mind. Both are for the airline’s owner only, and both ask for a code we email you.

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Delete your airline

1

Start

In Settings → Transfer or delete, click Delete airline…. If any pilot is flying right now, the button waits until nobody is.
2

Confirm the name

The dialog says what happens and when. Optionally tell us why, then type the airline’s name exactly and click Continue.
3

Enter the code

We email you a 6-digit code. Enter it and click Continue.
4

Schedule it

Read the last step and click the delete button once its short countdown ends.
Delete Nordlys Virtual: what happens, an optional reason, and typing the name to confirmDelete Nordlys Virtual: what happens, an optional reason, and typing the name to confirm

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When it’s deleted

Deleting is scheduled, not immediate:
  • On a paid plan whose subscription covers only this airline, it’s deleted at the end of the period you’ve paid for. The subscription stops renewing, so you aren’t charged again.
  • Otherwise (Free, or a subscription that also covers your other airlines), it’s deleted in 7 days.
Until then everything keeps working: pilots keep flying, and the tab says the date it will be deleted. On that day the airline’s flights, pilots, plugins, settings, staff and support tickets are deleted, Stratos stops tracking for its pilots, and it disappears from your account. If you only want a break, you don’t need to delete. Move to Free instead and keep everything; Free costs nothing. See Plans and billing.

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Cancel a deletion

Click Cancel deletion on the same tab any time before the date. Nothing changes. After the date, only Skyvex Software support can restore the airline, so contact us quickly if it was a mistake.

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Transfer ownership

Transferring an airline needs staff, which are coming soon. Until then Transfer… says Coming soon. This section describes how it works once it’s switched on.
1

Pick the new owner

Click Transfer… and choose the New owner. It must be someone on your staff; suspended people and pending invitations can’t be picked.
2

Enter the code

We email you a 6-digit code. Enter it and click Continue.
3

Send it

The last step lists what will happen. Click the transfer button once its countdown ends.
Nothing changes until they accept, and you stay the owner. While it’s waiting the tab shows Pending transfer; hover over it and click Cancel transfer to call it off.

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What the new owner sees

We email the new owner a link to an Ownership transfer page. It shows who sent it, when it expires, and what changes:
  • They become the owner, with billing, staff, and transferring or deleting the airline.
  • Pilots, flights, plugins and settings stay exactly as they are.
  • They choose the role you’ll have afterwards. The field is labelled with your name: Admin to start with, another role, or Remove from staff. They can change it later in Staff.
They click Accept and become owner or Decline. If they decline, you stay the owner and we let you know. A transfer that nobody answers expires after 7 days, and nothing changes.

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Your subscription

Your subscription doesn’t move with the airline. On Pro or Pro+, it stays with you and stops renewing when they accept. The airline keeps its plan until the end of the period you’ve paid for, then moves to Free unless the new owner subscribes. If they subscribe before then, their plan starts when yours ends, so there’s no gap and nobody pays twice.
The code is 6 digits and works for 10 minutes. You can ask for a new one after a minute. After 5 wrong tries, ask for a new code.