Account settings

Account settings are about you, not your airline: your name and photo, how you sign in, what we email you and how Console looks for you. Open them from your name at the bottom of the sidebar, then Settings. While you’re in settings, the sidebar lists the sections, with Search settings at the top (Enter opens the first match) and Back to your airline above it. Most sections need a verified email address. Until you’ve confirmed yours, only Profile and Appearance open; the others send you to confirm it first.

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Profile

Your Name and Email are how you appear to airline staff and in support conversations. Press Save after changing them. A new email address gets a link to confirm it, and the field shows Verified once it’s confirmed (or Unverified · Resend link until then). Upload photo adds a profile picture: JPEG, PNG or WebP, up to 2MB. Remove takes it off again.

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Appear on leaderboards

This switch puts your name on the leaderboards in My flying at every airline you fly with. It works both ways: turned off, other pilots don’t see you on their leaderboards, and you don’t see theirs. You still see your own place on Stratos, your stats, streaks and gold days. It saves as soon as you flip it, and the leaderboards catch up within a few minutes.

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Password and security

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Change your password

Enter your Current password, then the New password twice, and press Update password. A new password needs at least 12 characters, with upper and lower case letters, a number and a symbol, and mustn’t have turned up in a known data breach.

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Turn on two-factor authentication

With two-factor authentication on, signing in asks for a code from your authenticator app as well as your password.

1. Press Turn on on the Two-factor authentication row.
2. Enter your password when asked. Managing two-factor authentication needs a recent password confirmation.
3. Scan the QR code with your authenticator app, or enter the setup key by hand, then press Continue.
4. Enter the 6-digit code from the app to finish.

If you close the window before finishing, the button reads Continue so you can pick up where you left off. Turn off turns it off again.

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Keep your recovery codes

Recovery codes get you back in if you lose the device with your authenticator app. Once two-factor authentication is on, press Recovery codes, then View recovery codes, and store them in a password manager. Each code works once and is removed after use. Regenerate codes replaces the whole set, so the old ones stop working.

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Connections

Connections links a Discord account to your Skyvex Software account. Once it’s connected you can sign in with Discord, and you get your roles in the Skyvex Software Discord.

1. Press Connect on the Discord row.
2. Enter your password and press Continue to Discord. A connected Discord account can sign in to your account, so we check it’s you first.
3. Approve the connection on Discord. You come back to Connections, showing Connected as your Discord name.

When it’s connected, Sync brings you back into the server with your roles (after you’ve left it, say) or refreshes them. Disconnect removes the link: that Discord account loses its roles and can’t sign in until you connect it again. Your account has one Discord account. If you connect a different one, we ask before replacing the old one. If the Discord account is already linked to another Skyvex Software account, you can move it here, which unlinks it there and emails that account’s owner.

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Appearance

Theme is Light, Dark or Match my system. It applies on this device only; Stratos has its own theme setting. Date format decides how dates written with slashes read, including ones you type, like a snooze date on a support ticket. Automatic follows your time zone (month first in the US and the Philippines), or choose Day first or Month first. The date format is saved to your account, so it follows you to every device.

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Emails

Emails lists the emails we’ve sent you in the last 12 months, newest first. View opens our copy, as it was sent. Each email’s reference is at the bottom of it, which helps if you contact us about one. Some emails, like sign-in links, only worked for a short time, so we don’t keep a copy you can open.

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Notifications

Notifications chooses what we email you about. Each switch saves as you change it. Support emails go to your account’s email address. Other staff choose their own.

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Developer

Developer centre adds the Developer centre and your plugins to the sidebar, for building plugins for Stratos with the plugin SDK. Your API tokens live in the Developer centre too. Turn it off if you don’t build plugins and want a shorter sidebar.

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Legal

Legal lists the terms and policies you’ve accepted, with the date you accepted each one. Each opens the document.

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Delete account

Delete account permanently removes your account, and can’t be undone. Press Delete account, enter your password and confirm. If you own an airline, transfer it to someone else or schedule its deletion first, in the airline’s Settings → Transfer or delete (see Transfer or delete an airline). Until then the button is turned off. If you’ve scheduled an airline’s deletion, deleting your account removes that airline, its pilots and flights straight away.

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Related

• My flying and the Logbook
• The roadmap and What’s new
• Staff and roles