> ## Documentation Index
> Fetch the complete documentation index at: https://docs.skyvexsoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff and roles

> Invite people to help run your airline in Console, choose what each role can see and change, and suspend or restore staff.

The **Staff** tab in **Settings** is where you bring other people into your airline in Console. You invite them by email, give each one a role, and can suspend them later without deleting anything.

> [!WARNING]
>
> Staff invitations and roles are coming soon. Until they arrive, the Staff tab lists only you, and its buttons say **Coming soon**. This page describes how they work once they're switched on.

> [!NOTE]
>
> **At a glance**
>
> * **Settings → Staff** has two cards: **People** and **Roles**.
> * Four preset roles: **Owner**, **Admin**, **Support** and **Viewer**.
> * Staff come with [Pro (up to 5) and Pro+ (no limit)](https://skyvexsoftware.com/pricing). Custom roles come with Pro+.
> * Suspending someone removes their access straight away and keeps their history.

## Invite someone

**1. Open the invite**

In **Settings → Staff**, click **Invite** on the **People** card.

**2. Enter their email**

We email them a link to join your airline's staff. They sign in with a Skyvex Software account, or make one. The address isn't shown to anyone after this.

**3. Pick a role**

Choose the role they start with, then click **Send invitation**.

![Invite staff: an email address and the role to give them](https://mintcdn.com/skyvexsoftware/bs1lqmNtmj0XilDu/images/screenshots/console-settings/invite-staff-light.webp?fit=max\&auto=format\&n=bs1lqmNtmj0XilDu\&q=85\&s=97d2211165903f6bd1c93d2306a6da4a)

The invitation lasts 7 days. Until it's accepted it shows in **People** as **Pending invitation**, with when it was sent and when it expires. To take it back, use **Withdraw invitation** on its row: the link in the email stops working, and you can invite them again later.

## Change someone's role

Each person in **People** has a **Role** menu. Pick another role and it applies straight away. The owner's role can't be changed here; to hand over the airline, see [Transfer or delete](/console/transfer-or-delete.md).

## Preset roles

| Role | What they can do |
| - | - |
| **Owner** | Everything, including billing and deleting the airline. |
| **Admin** | Everything except billing and deleting the airline. |
| **Support** | The support inbox only. |
| **Viewer** | Can see everything, change nothing. |

## Make a custom role

On Pro+, **New role** on the **Roles** card makes a role of your own, like a Content role that only edits the Dashboard.

**1. Name it**

Give the role a name, for example "Content" or "Ops".

**2. Set its areas**

For **Flights**, **Pilots**, **Support**, **Plugins list** and **Airline settings**, choose **No access**, **View** or **Edit**. **Plugins list** covers adding and removing plugins and choosing who gets them. **Airline settings** covers General, Branding, Colours, Connection and Listing.

**3. Set its plugins**

Each plugin your airline uses gets its own **No access**, **View** or **Edit**. Edit means changing its settings for everyone, such as Flight Tracking's settings, event rules and additional fields.

**4. Create it**

Click **Create role**. It's now in the **Role** menus and the invite.

![New role: a name, then No access, View or Edit for each area and plugin](https://mintcdn.com/skyvexsoftware/bs1lqmNtmj0XilDu/images/screenshots/console-settings/role-editor-light.webp?fit=max\&auto=format\&n=bs1lqmNtmj0XilDu\&q=85\&s=190514d5804ba48d003e68189c53a7c9)

Overview is always visible to every role. Staff stays with the owner and admins. Billing, and deleting or transferring the airline, always stay with the owner.

People are listed in the order of the roles on the **Roles** card. Drag a custom role to move it; the presets stay where they are.

To change a custom role later, click **Edit** beside it. **Delete role** removes it: anyone who had it moves to **Viewer**, so they can still see everything but change nothing, until you give them another role. Deleting a role can't be undone.

> [!NOTE]
>
> A plugin you add later starts at **No access** in every custom role. So does a plugin that's removed and added back. Check your custom roles after adding a plugin.

## Suspend or restore someone

Use **Suspend** on a person's row. They lose access to your airline in Console straight away. They stay in **People** as suspended and don't count towards your staff. Their Skyvex Software account isn't deleted, and their activity history and support replies stay as they are.

Suspended people are hidden until you turn on **Show suspended**. To bring someone back, use **Restore access** on their row and choose their role (their previous role is marked). We email them to let them know.

## Plan limits

| Plan | Staff | Custom roles |
| - | - | - |
| Free | Just you | No |
| Pro | Up to 5 | No |
| Pro+ | No limit | Yes |

Pending invitations count towards the limit of 5; suspended people don't. When Pro is full, **Invite** and **Restore access** are switched off until you suspend someone, withdraw an invitation or move to [Pro+](https://skyvexsoftware.com/pricing).

## Related

* [Activity](/console/activity.md), which logs changes to staff and roles
* [Transfer or delete](/console/transfer-or-delete.md)
* [Plans and billing](/guide/plans-and-billing.md)


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